Support and your data

Questions, requests or problems: support@letsdeux.com. Please write from the email address on your account.

Common questions

Delete my account and data. In the app: Settings > Delete account. This removes your data from our servers right away (backups are overwritten as described in the Privacy Policy).
Export my data. Settings > Export my profile.
Leave a partner link. Profile > your partner > Unlink. The other person is not asked, and you stop seeing each other's data.
I lost my phone. Sign in on your new phone with your email and password. Use "Forgot password" if you need to reset it.
Cancel my subscription. Subscriptions are managed in your Apple ID settings (Settings > your name > Subscriptions).
I do not feel safe. You can unlink and delete your account at any time without your partner's agreement. In the United States call 1-800-799-7233 (National Domestic Violence Hotline) or text START to 88788; in an emergency call your local emergency number.

See the Privacy Policy and, for Washington and Nevada residents, the Health Data Privacy Notice.